Employment Opportunities at ARE

Current Positions Available:  Ryan White B Medical Case Manager

Please e-mail resume to Katie Vance at kvance3@valleyhealthlink.com.

Medical Case Manager Position Description

The Case Manager works directly with clients living with HIV, assisting them in identifying their needs, referring them to appropriate resources to assist with these needs, determining eligibility and financial support according to grant regulations and policies and facilitating their utilization of these resources.  

The Case Management goal is to empower clients and to promote individual and family medical, physical, and emotional well-being. Case Manager first and foremost works directly with clients and their families and significant others.  

Case Manager is expected to interact on an as-needed basis with other staff, both paid and unpaid, of AIDS Response Effort, Inc. When there are multiple Case Managers, close working relationships among all is expected.  

Direct supervision will be by the Ryan White Director, and in their absence, by the Assistant Director/Executive Director. Case Manager/System Support will also work routinely with other professionals in the community who represent medical, educational, legal, and social services agencies in the pursuit of appropriate services for mutual clients. Evaluation of communication skills and cooperative attitude will be based on supervisory observation and feed-back, both solicited and unsolicited, from co-workers and other involved community service providers.  

Other responsibilities, but not limited to:  

Client Service delivery Completion of appropriate intake forms on all clients, and determination of eligibility for respective grant programs. Completion of Needs Assessments with/for all clients for the purpose of identifying areas in which the Case Manager can assist the client. Completion of Service Plans with/for the purpose of outlining appropriate goals for the client – Case Management partnership to achieve, the steps required to meet these goals, and the time-frames of these objectives. Review of client Service V home health care services and referral to other community resources as necessary. Timely maintenance of client case records to document the above listed activities. (At minimum, Case Managers are expected to have all required chart documentation daily.) Participation in Board, staff, and/or supervisory meetings, as appropriate, regarding organizational and/or client services issues. Maintain compliance to the established protocols that regulate program implementation, for each grantor of funding. Evaluation of these responsibilities will be based upon quality of service delivered to the clients as illustrated by the required forms and narrative in the case records, and by feed-back, both solicited and unsolicited, from clients, other community service providers, and reviews required by state, federal or any other funder/grant. Identification of improvements to client service delivery systems, to include programs, methods of delivery, and/or methods of improving paperwork requirements. Evaluation of these activities will be by supervisory observation and interaction with appropriate co-workers. Submission of required Case Management statistics for grant-required reports monthly, quarterly or yearly. Submission of required Case Management intakes and encounter forms, as required by specific grants. Submission of requested Case Management statistics or required data/information. Provides statistical data, analysis, narrative and/or work plans and all necessary monthly/quarterly reports in support/response to grant requirements/proposals. Evaluation of these activities will be by supervisory observation and/or documentation of any non-compliance by grantors. Disease progression education and risk reduction techniques as needed by the clients. Exchange of education about HIV/AIDS and/or AIDS Response Effort programs with community service providers and others whose roles in the community can be of assistance to clients. Presentation of information regarding Case Management services to enhance community awareness of agency activities as requested by the Executive Director, or in his/her absence, the Board Chair. Attends appropriate meetings, seminars, and conferences to stay current with changing Case Management information/skills or as required by grant or Executive Director. Evaluation will be based upon supervisory observation of willingness and commitment to represent issues of HIV and ARE accurately/effectively. Other duties as assigned. 

As a nonprofit organization, all staff may be required to support or assist with agency-wide initiatives, events or programs outside of their primary job responsibilities.  Flexibility, teamwork, and a commitment to the agency’s overall mission are essential and required for this role.  

Education

Bachelors Degree in a Human Services Field Required

Qualifications

Social work or human services experience preferred. Certification & Licensures Certification / License & State (if applicable) Additional Information Valid driver’s license and reliable transportation required. HIV/AIDS knowledge and awareness. Cultural humility and awareness and LGBTQ+ knowledge and awareness. Computer skills necessary (excel spread sheets) Flexibility to travel and adjust hours of work (evenings and weekends possible) Demonstrates knowledge of basic social counseling techniques  

Administrative

• Sedentary Physical Demand (10 lbs)
• Frequent hand washing required.
• Frequent sitting, standing, walking.
• Occasional bending, squatting, crouching, kneeling, lifting, pulling, pushing, carrying, stretching, reaching, climbing.
• Frequent twisting of body and neck.
• Frequent repetitive arm, hand and finger movements
• Frequent use of hand-held objects and equipment. 
• Visual ability to see details at a distance (corrected to 20/40), to see details of objects at a close range (within a few feet of the observer), to match or detect differences between colors, including shades of color and brightness and to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer. 
• Able to speak clearly so that it is understandable to a listener. 
• Able to identify and understand the speech of another person.
• Able to focus on a single source of auditory (hearing) information in the presence of other distracting sounds and to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness.
• Mental activities necessary include a high level of cognitive functioning with communication, listening, and organizational, planning and decision-making capabilities.
• Maybe exposed to fluctuating temperatures.